Characteristics of air travellers and travel processes at Mallam Aaminu Kano International Airport, Kano

Abstract

A study on passenger behaviour was carried out at the Mallam Aminu Kano International Airport (MAKIA) in order to offer meaningful suggestions vital for airport management. Primary data were obtained through questionnaire administration and observations and analysed using the contigency tables. High-ranking civil servants and other respondents withy monthly incomes of more that #50,000 constituted 60%. Age wise, 26-40 age group accounted for 50% of the respondents. On the average, about 88% of the passengers at MAKIA engaged in discussions, watching TV or reading newspapers and magazines in the lounge. It was found that the airport handled 4042 and 1971 domestic and international passengers respectively, comprising 2703 in bound, 2727 out of bound and 583 transit passengers from a total of 58 landings and 65 take off operations during the 15 day-study period. It is envisaged that the findings in this research will assist both the airline carriers and the airport management in effective planning and management.